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Glossary of Performance Terminology Self-managed Team A small group of people who are empowered to manage themselves and the work they do and who are usuallyresponsible for the design and performance of an entire process, product, or service. Also know as self-directed teams.Simulation A learning technique involving the imitation of some real thing, circumstance or process . Skill Proficiency in applying knowledge in the performance of an activity. Social Capital The value of the social intercourse (i.e., goodwill, fellowship, sympathy, empathy, etc.) among workers in anorganization to the overall performance of an organization. Sociology The science that deals with the origin and evolution of human society and social phenomena.
Spaced repetition A learning technique involving the repetition of learning content over time to reinforce understanding and retention. Staffing The management discipline that deals with the effective selection and training of people to carry our organizational tasks and functions. Strategy An insight describing a scheme for achieving a goal, most often associated with “winning.” Strategy (Business) Concept describing the effective application of business resources to outperform the competition. Strategic Business Plan An organization’s structured plan for how it will use its available resources to achieve organizational goals, usually associated with the concept of creating a competitive advantage. How an organization plans to achieve it vision. Study (verb) The application of thinking, memory and behavior for the learning and application of a certain subject matter or discipline. Study (noun) An academic investigation of something. Strategic Planning Process for developing a structured plan for how an organization will use its available resources to achieve its goals. The process of developing a strategic business plan. Success The progressive achievement of a worthwhile goal or objective. Synchronous Learning An instructional format in which a learner and trainer interact in real time, such as in a classroom or on-the-job work environment, as opposed to asynchronous learning. System An orderly, rational arrangement of inter-related elements and processes for accomplishing a specific function or set of functions. Systems Thinking An approach to problem solving which is based on the belief that component parts of a system can best be understood in the context of their relationships with each other and with the system as a whole, rather than in isolation. |
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"Winning Performance Strategies"