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Glossary of Performance Terminology

- B - C - D - E - F - - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - XYZ

The application of informal, non-authoritarian influence to engage and involve people in accomplishing an
objective or process.
A state of consciousness dominated by emotion, sentiment, and sensitivity rather than rational thought.

Flow Chart 

A visual representation of ordered steps of data flow for use in analyzing, designing, documenting, managing

or otherwise executing the elements of a process or algorithm.


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